Support FAQ

How to move data items between projects
If you have more than one project you have the ability to move data items between projects in your account. You can do this by opening the data item in the ...
Thu, 12 Mar, 2020 at 10:55 AM
How can I update my payment information?
In order to update payment information you will need to go to settings within Schema App. From there go to the payments tab and click on "update card d...
Thu, 12 Mar, 2020 at 11:08 AM
What training options are available?
Currently, we offer our pro customers an initial on-boarding call upon subscribing. You can go to this link to schedule your on-boarding call. Support is th...
Thu, 12 Mar, 2020 at 11:22 AM
How can I upgrade my account?
If you currently have only one project available and would like to add additional projects you can do so by updating your subscription. Here's how: G...
Thu, 12 Mar, 2020 at 11:48 AM